No. 22 Health Care Service Corp.

Health Care Service Corp. has developed an inclusive work force through its strong diversity training, benefits and metrics for assessing diversity success. The company also has emerged as a supplier-diversity leader in the health-insurance industry.

Health Care Service Corp. has demonstrated increasing emphasis on creating an inclusive workplace culture. The company has excellent work/life benefits, including coverage for children up to age 26, health- and dependent-care flexible-spending accounts; PTO donation program; Diversity Day (paid day given each year to all employees); group legal benefits; commuter benefits; long-term-care coverage; wellness programs and rewards; and life insurance for employees and their dependents. Health Care Service Corp. also has strong benefits for same-sex partners of employees, including pension, dental, long-term-care and employee-assistance programs.

The company has first-rate diversity training, mandatory for its entire work force. This training is held every month and lasts more than a full day.

Health Care Service Corp. is involved in its community and has a long history of philanthropic donations to multicultural groups, including the UNCF, Jack and Jill of America, the United Way of Metropolitan Chicago, Texas CASA, Access Community Health Network and Mercy Hope for Boys & Girls.

The company also has accelerated its supplier-diversity efforts in recent years, with 5.6 percent of Tier I (direct contractor) procurement now going to minority-business enterprises (MBEs) and 4.6 percent to women-owned business enterprises (WBEs). Of Tier II (subcontractors), 39 percent goes to MBEs and 42.5 percent goes to WBEs.

Pat Hemingway Hall, President and CEO

"Diversity and inclusion have always been business imperatives for Health Care Service Corp. However, having diverse and inclusive perspectives and practices in our organization will be even more crucial in the face of unprecedented economic challenges. To be as innovative as possible, we must capitalize on the talents and skills of all of our employees. At the same time, we need to continue to anticipate and respond effectively to the needs of our increasingly diverse customer base that will be facing their own unique challenges during this difficult time."

Rita Taylor-Nash, Vice President, Corporate Diversity

"Diversity and inclusion are important to Health Care Service Corp. because they contribute to the success and well-being of our company. For continued success, we must fully engage and utilize the capabilities of each member of our diverse employee base. We provide a culture and work environment where employees from various backgrounds are encouraged to contribute their unique perspectives. In addition, we support them in developing to their full potential. We recognize that diversity and inclusion foster a culturally competent and innovative work force. This commitment gives us an even greater advantage during challenging economic times."

Specialty Lists

No. 6 in The DiversityInc Top 10
Companies for Supplier Diversity
No. 10 in The DiversityInc Top 10
Companies for African Americans

Industry

Health Insurance

Main Competitors

Aetna, CIGNA, United Health Group

U.S. Headquarters

Chicago

Number of U.S. Employees

17,644

Annual Revenue

$3.9 billion

% of Operations Outside U.S.

N/A

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