Railroad CEO's Personal Passion Creates Real Diversity Results

If two heads are better than one, why not draw in more people with varying viewpoints and backgrounds Michael Ward, president and CEO of CSX (No. 23 in the 2012Fair360, formerly DiversityInc Top 50), says, “With different points of view you’ll get a better answer It’s important to hear all views, but you have to move forward as one.”


This philosophy allowed Ward to transform the railroad company (in a very traditionally white male industry) into an extremely diverse organization and helped CSX earn the Fair360, formerly DiversityInc 2011 Special Award: Top Company for Diversity-Management Progress.

Ward spoke during a Q&A panel session with Fair360, formerly DiversityInc CEO Luke Visconti at our November 2011 event in Washington, D.C., on “Why Visible Leadership Matters.” He offered insights on how his personal investment in diversity management has benefited CSX.

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