So You Think You Know the Black-Woman's Market? Think Again!
Miriam Muléy is CEO of The 85% Niche, www.85percentniche.com, which increases market share among women, especially multicultural women. She most recently was executive director, diversity growth markets, at General Motors, No. 34 on The 2007 DiversityInc Top 50 Companies for Diversity® list, and also held executive positions at Johnson & Johnson, No. 17 on the Top 50, and other major corporations. The Black-women's market is one of the most visible, fastest growing, most influential segments in business today. The very concept of "ethnic target marketing" was born as a result of the tremendous growth of African Americans. This influence has not diminished; in fact, it has grown. Yet somehow, despite this growth, the recognition of African-American women as a vital source of incremental business has waned in recent years. The Power of the African American Woman Is Unmatched Read the comments of one African-American woman interviewed by The 85% Niche: "When I begin to think just about my own personal life, I'm the fourth generation out of slavery. And when I think of just that and put it into context in terms of just how my own family has accumulated assets over the years--whether it's homeownership, whether we have started our businesses--[it speaks to] the buying power in the African-American community." With more than $450 billion in buying power, expected to grow to $600 billion in 2008, Black women are an economically vibrant consumer audience. In fact, based on estimates from Packaged Facts and the Consider these additional compelling facts about this powerhouse consumer. African-American women:
Internet Users: Male Female African-Americans 50% 60% Total From a service perspective, it's important for corporations to recognize that well-educated and professional Black women compare their retail experience with the service they receive at Nordstrom, Saks or Neiman Marcus. There are certain triggers that will engender strong reactions from women and women of color--positive or negative--when she makes a large purchase. Consider this statement from one woman of color interviewed by The 85% Niche as she entered a car dealership: "As I walked into that car dealership, it's amazing that I walked out of one equally as fast when they asked whether my husband was going to co-sign. They made an assumption about me … about my buying power." What this means for corporations is that women of color are pivotal consumers. They are a segment of buyers not to be overlooked or marginalized as inconsequential to the bottom line. Based on diversity population-growth trends, corporations will be increasingly more dependent upon diverse women of color to achieve company sales targets. As the general market declines in size, the diverse and women's markets take on more and more importance. Focusing on the needs of demographic and gender groups is essential to fundamental business growth. |